FAQ

ICE-Superpot Promotion

What is the ICE-Superpot promotion?

The ICE-Superpot is a sports betting promotion by Delasport, where participants predict the outcomes of ten football matches to win prizes. The promotion runs from January 6 to January 19, 2024.

How do I participate in the ICE-Superpot promotion?

Participation is free. To enter, submit a form with your full name, company name, and company email (public email domains are not accepted). Within 48 hours, you will receive login credentials for Delasport’s demo website. Once logged in, create a ICE-Superpot ticket and submit your predictions. The “ICE SuperPot” will be open for placing tickets between 13th and 18th of January, 2025.

Who is eligible to participate?

Participants must be 18 years or older and have a valid company email address. 

What are the prizes?

The prizes include a 2x VIP sports event tickets, iPhone, iPad, Apple Watch, Garmin watch, and Amazon gift cards for the top 7 participants with the most accurate predictions. In addition 10 random participants will be drawn to receive 100 EUR Amazon vouchers. Prizes are detailed in the promotion’s terms.

How do I know if I win?

Delasport will contact the winners via email and they need to be physically present at the Delasport stand at ICE Barcelona during the awarding ceremony. The awards ceremony is on 21st of January at 2pm at Delasport’s stand.

If I can’t come to the awarding ceremony do I lose my prize?

You can send a representative to collect your prize, but first you need to notify Delasport at [email protected] of their name. If you or a representative are not able to collect your prize in person, it will be awarded to the next person on the ranking list. 

Can I exchange my prize for cash or a different prize?

Prizes are non-transferable and cannot be exchanged for cash. However, winners of physical prizes may choose to receive an approximate equivalent in Amazon gift cards.

How are winners determined?

Winners are selected based on the accuracy of their predictions. In case of a tie, the participant who created their ticket first will be prioritized.

When and how will the winners be announced?

Winners will be announced on January 21st at 2pm, 2024 at Delasport’s stand at ICE Barcelona. Delasport will publish the names of the winners following verification.

Can I participate multiple times?

Yes, each participant is allowed up to two entries/tickets.

Why do I need to use a company email?

A company email ensures eligibility and helps verify participant identities. Personal email accounts, such as Gmail or Hotmail, are not accepted.

What if my information is unreadable or incomplete?

Entries that are unreadable, incomplete, or unverifiable may be disqualified.

How does the “timing” factor affect winner selection?

In case two participants have the same number of correct predictions, the participant who submitted their predictions first will rank higher.

What if I want to keep my participation confidential?

Delasport values participant privacy and will use your information solely for this promotion. However, winners’ names will be publicly announced.

Is the promotion open to participants in all regions?

The promotion is open wherever legally permitted. Please check local laws or contact Delasport if you are unsure.

Who can I contact for support?

For questions or support, contact Delasport’s customer support team [email protected].

Can I change my predictions after submission?

Once a ticket has been submitted, predictions cannot be altered. Please review them carefully before finalizing.

How will I know if my registration was received successfully?

After submitting your form with the required details, you will receive an email confirmation and login credentials for the Delasport demo site within 48 hours. If you do not receive this confirmation, contact Delasport at [email protected].

Are there any fees or deposits required to participate?

No, participation in the ICE-Superpot promotion is completely free.

Do I have to guess all match outcomes correctly to win?

No, winners are determined by the number of correct predictions, not necessarily achieving a perfect score.

What if two or more participants tie with identical prediction scores and timestamps?

In the unlikely event of an identical timestamp and score, Delasport will randomly select the winner among the tied participants.

Can I opt out of receiving additional communications from Delasport after the promotion?

Yes, you can opt out by emailing [email protected]. However, you will still receive essential updates about the promotion during its period.

What should I do if I’m having trouble accessing the Delasport demo site?

First, verify your credentials and internet connection. If the issue persists, contact Delasport’s sales team at [email protected]. Note that the demo site may be blocked for you which would indicate, most likely, that it is not accessible from your jurisdiction.

Can I use tools or resources to improve my predictions?

While you can use public information or insights, the use of automated tools, bots, or predictive software is prohibited and may result in disqualification.

What happens if a match is canceled or postponed?

In such cases, Delasport reserves the right to adjust prediction requirements, reschedule events, or exclude affected matches from the promotion.

How does the VIP match ticket prize work?

The 1st place winner will receive a 2 VIP ticket to a sporting event of their choosing. They have to select an event in 2025 and the maximum allowed budget for both tickets together is 1500 EUR. In addition if the winner correctly predicts all selections, they may donate the jackpot to a charity of their choice, up to €1500.

Are there restrictions on how I can use my Amazon gift card?

Amazon gift cards must be used according to Amazon’s standard terms and conditions.

If I win, how will I receive my prize?

Physical prizes will be shipped to the winners’ verified addresses. Digital prizes, such as Amazon gift cards, will be sent via email.

Can Delasport modify the terms of the promotion?

Yes, Delasport reserves the right to modify promotion terms if necessary. Changes will be communicated to participants.

Will my name be published if I win?

Yes, winners’ names will be publicly announced on January 21st, 2024, including on the Company’s LinkedIn and other social media channels.

What happens if I lose access to my Delasport demo credentials?

Contact Delasport’s sales team at [email protected] as soon as possible to recover or reset your credentials.

Can I change my prize if I’m unable to attend the VIP match?

No, once tickets are issued, they cannot be changed.

Are there specific rules for donating the jackpot?

The 1st place winner, upon achieving all correct predictions, can donate the jackpot to a charity of their choice. The winner will select the charity and Delasport will make the donation in their name.

Should I verify with my company if I’m allowed to participate?

The participant is responsible for checking whether their company allows them to participate and if it is allowed to receive a prize.

Are there specific deadlines for submitting predictions?

Yes, all predictions must be submitted by January 18th  2025, before the start of the first football game, which is part of the SuperPot selections.

What are the rules on using predictions shared by others?

While you may rely on general sports knowledge or research, using predictions shared specifically for this promotion by other participants is prohibited and could result in disqualification. Each participant must submit independent predictions.

Can I withdraw from the promotion after registering?

Yes, you may withdraw by contacting Delasport at [email protected]. Once withdrawn, re-entry into the promotion is not permitted.

How do I update my contact information if it changes?

If your contact details change, notify Delasport at [email protected] before the promotion ends. Keeping accurate contact information ensures you can receive any prizes.

Will I be responsible for taxes on the prizes?

Yes, winners are responsible for any taxes or fees associated with their prizes, based on their local tax regulations. Delasport will provide guidance but does not cover tax obligations.

What happens if I submit an entry after the deadline?

Late entries will not be accepted under any circumstances. Ensure you submit your predictions before the stated deadline.

What should I do if my prize is damaged or doesn’t arrive?

If your prize is damaged or does not arrive, report the issue to Delasport within 30 days of the winner announcement. Delasport will try to assist but is not liable if the issue cannot be resolved.

Can participants outside of Europe join the promotion?

Yes, the promotion is open to eligible participants worldwide, provided local laws permit participation in such promotions. However, in order to claim your prize, you need to be physically present at the Award Ceremony at ICE Barcelona on Delasport’s stand on 21st of January at 2pm. 

What is Delasport’s responsibility if the promotion is interrupted or canceled?

In the event of unforeseen interruptions, Delasport reserves the right to modify, suspend, or cancel the promotion. Participants will be notified of any changes.

Can I change my answers after submitting my ticket?

No, predictions cannot be altered once your ticket has been submitted. Review your entries carefully before finalizing.

How long will my Delasport demo credentials be valid?

Your demo credentials will remain valid until January 19, 2025, when the promotion ends. Access may be restricted after this date.

Are there any limits on participants from the same company?

No, multiple participants from the same company can enter, as long as each individual submits their own ticket.

Can I participate if I’m on leave from my company?

Yes, as long as you meet the eligibility criteria, such as using your company email, your employment status does not affect participation.

How will I know if I have been disqualified?

If you are disqualified, Delasport may notify you via your registered company email. Participants should ensure they adhere to all rules to avoid disqualification.

What happens if Delasport can’t reach me after I win?

If Delasport cannot reach a winner within a reasonable time, the prize may be forfeited and awarded to the next eligible participant.

Can I promote my predictions or entry publicly?

To avoid conflicts, refrain from sharing your predictions or ticket details publicly during the promotion period. Doing so could result in disqualification.

What if my chosen charity for the jackpot donation doesn’t meet Delasport’s requirements?

If your selected charity is ineligible, Delasport will work with you to identify an alternative charity that complies with donation regulations.

Is there a backup plan if the football matches are rescheduled or canceled?

In the event of schedule changes, Delasport reserves the right to adjust match dates or substitute other events to ensure the promotion remains fair.

What if I make an error on the entry form?

If you notice an error after submitting your form, contact Delasport at [email protected] immediately. While corrections may not always be possible, Delasport will try to assist.

Will Delasport keep a record of all entries?

Yes, Delasport will maintain records of all entries and predictions for verification purposes. These records will be managed securely under Delasport’s data privacy policies.

What happens if a prize is unavailable at the time of awarding?

If a prize becomes unavailable, Delasport reserves the right to offer an alternative prize of equal or greater value.